OnRebate.com are fucking crooks
Never buy any merchandize online with a rebate from OnRebate.com.
They're fucking crooks. I bought a DVD burner from TigerDirect.ca with a rebate from OnRebate. They ask that you mail them the original UPC code, which I did. Then they e-mail me to say I forgot to include the UPC code. Now they tell me to send the original UPC code again....
Fuck you assholes! e_e I'm not shopping at these two places again.
They're fucking crooks. I bought a DVD burner from TigerDirect.ca with a rebate from OnRebate. They ask that you mail them the original UPC code, which I did. Then they e-mail me to say I forgot to include the UPC code. Now they tell me to send the original UPC code again....
Fuck you assholes! e_e I'm not shopping at these two places again.
posted by Sirkowski at 3:53 PM
9 Comments:
Anti Onrebate.com 101 ...
http://www.tigerdirectsucks.org/
http://www.ftc.gov/os/1999/11/tigerdirect.do.htm
Read below for things you can do to stop these scams
Post your complaints where their money comes from:
http://messages.finance.yahoo.com/mb/SYX
This shows that TigerDirect and Onrebate.com are SAME:
http://jerryfeil.com/tigerdirect.htm
YOUR PERSONAL information is for SALE:
http://glaserlists.com/Lists/OnRebate%20Enhanced.htm
PLENTY about Onrebate.com:
http://www.ripoffreport.com/results.asp?q1=ALL&q4=&q6=&q3=&q2=&q7=&searchtype=0&submit2=Search!&q5=OnRebate
http://www.resellerratings.com/forum/showthread.php?t=117159&page=2
http://digg.com/tech_news/TigerDirect_and_OnRebate_Scam
http://forums.slickdeals.net/archive/index.php?t-189363.html
http://forums.slickdeals.net/showthread.php?t=189363
http://digg.com/technology/Tiger_Direct_uses_False_Advertising_to_get_sales
http://www.ripoffreport.com/view.asp?id=205741
http://www.rebateroulette.com/index2.php?item_id=9
Where to complaint:
File a Complaint with the Florida Attorney General's Consumer Protection Office
http://www.myfloridalegal.com/ConsumerComplaint.pdf
File a Complaint with the Miami-Dade County's Consumer Services Department
http://www.miamidade.gov/csd/complaint.asp
File a Complaint with the Palm Beach County's Consumer Affairs Division
http://www.pbcgov.com/pubsafety/consumer/html/home.asp
File a Complaint with your state's Attorney General's Office
File a dispute with your credit card company (if the purchase was made by credit card)
Typically, you have 60 days to file a dispute with your credit card company. The credit card company will then initiate a dispute between you and the merchant's bank.
If all else fails, file a dispute at your local Small Claims Court.
Ask Microsoft not to allow TigerDirect to sell Microsoft products:
Bill Benton
Sales Manager
Microsoft
Bill.Benton@microsoft.com
Fax: 425-936-7329
The brains and pockets keeping your money:
Systemax, Inc., ONREBATE.com AND TigerDirect's parent company
Systemax, Inc.
11 Harbor Park Dr.
Port Washington, NY 11050
Phone: 516-608-7000
Fax: 516-608-7111
www.systemax.com
Officer/Director Detail Name & Address Title
LEEDS, RICHARD
11 HARBOR PARK DIRVE
PORT WASHINGTON NY 11050 CD
LEEDS, ROBERT
11 HARBOR PARK DIRVE
PORT WASHINGTON NY 11050 D
LEEDS, BRUCE
11 HARBOR PARK DIRVE
PORT WASHINGTON NY 11050 D
DUNNE, JOE
7795 WEST FLAGLER STREET
MIAMI FL 33144 P
GOLDSCHEIN, STEVEN
11 HARBOR PARK DRIVE
PORT WASHINGTON NY 11050 V
SPEILLER, MICHAEL
11 HARBOR PARK DRIVE
PORT WASHINGTON NY 11050 T
Officer/Director Detail Name & Address Title
FIORENTINO, GILBERT
7795 WEST FLAGLER ST STE 35
MIAMI FL 33144 CEO
FIORENTINO, CARL
7795 WEST FLAGLER ST STE 35
MIAMI FL 33144 P
I purchased a Fantom hard drive from Buy.com, and it had a rebate through Onrebate. They claim that I did not include an invoice. Well I scanned in the invoice (with the UPC taped onto it) before mailling, so I have proof that they are liars. Funny that they received the UPC and not the invoice. This is obviously a fraudulent company.
Indeed. Fuck them in the ass!
Go to The Federal Trade Commision (FTC) and look for a page named
"Taking the Bait out of Rebate"! There is listed the things to do about these bad rebate outfits like Onrebate.
You can file a complaint there, and it being Federal law, you get
quick results!
1 of 1 people found the following review helpful:
tigerdirect.com/onrebate.com-read this if you have no rebate, Sep 21, 2006
reviewer: Michelle - See all reviews by Michelle
If you have not received your rebate from onrebate.com/tigerdirect.com please contact me at intenseli20@yahoo.com. I have not received my rebate and it has been a horrible experience. I am hoping to get 25+ people to participate in a class action suit. I already have a lawyer who is involved and believes that we can fight this but there has to be 25 people at the least.
As for my experience...I had contacted them several times through email to which they said that I had to keep waiting longer. They kept pushing the date back further. I sent one last email arguing the date that they had sent me and that the date was longer than what the original disclosure said. I never received a response to this. Weeks later I called in to which I spoke to someone who told me that I should call back on the date he gave me and that if I hadn't received my rebate they would refund my credit card. Believing him, my worries were assured. I called back two weeks later, after the date I was suppose to call, and was put on hold three times for over 2 minutes and on the last time I just hung up. I had the number and name of the employee that I had talked to weeks prior. None of this mattered. Apparently I was told the wrong info. I got put on hold and he gets back on to say that they will expedite my check and that this info will be forwarded to the right dept. I said this was unacceptable and that I had felt that I was being given "the runaround," and that I wanted to speak to the manager he just spoke to. He says hold on. I wait for five min+ yet again and he gets back on and says that she is on lunch. Then I tell him to get someone on the phone. He says I'll get another manager to which I was on hold for 5+ min again and I hung up. Since then I have contacted a lawyer and we are now at this posting. So please if you have not received your rebate then please contact me at intenseli20@yahoo.com a.s.a.p. Thank you for your time. Michelle. 09-21-2006
Onrebate, Tiger Direct, Systemax Rebate Fraud Boca Raton Florida
Sure they are crooked, read www.ripoffreport.com and search for onrebate.com to see hundreds of complaints.
It appears that there are many individuals out there who are experiencing problems with obtaining rebates from Onrebate.Com.
If you want to be heard and possibly put OnRebate.Com off the map or force them to live up to their commitments in the promised time frame, please review the following:
Company
Onrebate, Tiger Direct, Systemax
Address:
120 East Palmetto Park Road, 3rd Floor
Boca Raton Florida 33432
U.S.A.
Phone Number:
888-222-9300
Fax:
The Florida Attorney General's offiec uses complaints to develop information about patterns of business activity which might indicate the need for formal investigation or legal action by our office. If a pattern is discovered, what originated as a private dispute between buyer and seller may become a matter of broad public interest and thus warrant the Attorney General's intervention under the state's consumer protection laws. We are forwarding your correspondence to the Attorney General's Economic Crime section for review. What action, if any, this office may take is unknown at this time. Please note this office does not mediate individual complaints.
In the meantime, you may wish to contact the Federal Trade Commission (FTC). The FTC has taken several actions against companies involving rebate-related complaints. The FTC's website provides information about rebate processes and provides further contact information:
ftc.gov/bcp/conline/pubs/alerts/rebatealrt.htm
Also, Florida's Department of Agriculture and Consumer Services, Division of Consumer Services (DACS), is the state clearinghouse for all consumer complaints and has a voluntary mediation program to assist individual consumers. You may contact DACS online at:
800helpfla.com/
Or by mail at: 2005 Apalachee Parkway, Tallahassee, Florida 32399. The telephone number is (850) 488-2221 or toll-free from within Florida (800) 435-7352.
As you seek to resolve your individual complaint, you may also wish to contact the following consumer organizations:
Better Business Bureau of Southeast Florida (serving Miami, Ft. Lauderdale, West Palm Beach areas)
Phone: (561) 842-1918
bbbsoutheastflorida.org
County Consumer Protection Office
Palm Beach County - Phone: (561) 712-6600
Internet: pbcgov.com/pubsafety/consumer/html/home.asp
Finally, Florida's Deceptive and Unfair Trade Practices Act provides individuals with a private remedy to bring an action for damages, attorney's fees and court costs. If you need help finding a lawyer, The Florida Bar offers a Lawyer Referral Service which you may contact toll-free at (800) 342-8060.
You should also contact your Postmaster General at:
Inspection Service Operatons Support Group
Attn: Mail Fraud
Suite 1250
222 S Riverside Plaza
Chicago IL 60606-6100
To locate your local Postal Inspector's office go to usps.com/ncsc/locators/find-is.html
To submit a Mail Fraud Report you can call the Mail Fraud Hotline at 1-800-372-8347 or go to their website and complete the online form at: usps.com/postalinspectors/fraud/mailfraudcomplaint.htm
I hope this proves helpful.
Howard
Miami, Florida
U.S.A.
First thing first, NEVER BUY FOR THE POSTAL OR WHATEVER REBATE. Sorry for the caps but that's a rule everybody should follow. Studies shows that a great percentage of people don't send it so they count on that to make money. Second, Tiger direct is ok by itself. My boyfriend has been a consumer for more than a year now (for about 10 purchase) and he never had a problem with them. Exept for the time they had to bring the stuff from the us... but that's another story. But like I said, stick to the things that dont offer rebate after the purchase and u should be fine :)
I'm with you Eva.
My rebate was reveiced by them on 8/9/2006 and "accepted" on 8/25/06. It is 11/27/06 and no rebate.
Next email: Attorney General of Texas
Dear Customer:
We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at alex@help.tigerdirect.com with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to resolving it for you as promptly as possible.
Sincerely,
Alex
Tiger Direct Customer Service/Web Response
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